Growth Lab LLC

Privacy Policy

Last Updated: May 20, 2025

Introduction

Growth Lab LLC (“Growth Lab,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes the types of information we collect, how we use and safeguard it, and the choices you have regarding your data. All processing is conducted in accordance with the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) and with the data-security standards required by our payment partner, Stripe.

Information We Collect

When you use our website, purchase services, or interact with our platform, we collect information that identifies you, relates to your transactions, or describes your usage. This includes basic identity and contact details such as your name, email address, telephone number, and mailing address. To process payments, we capture financial information—credit- or debit-card numbers, bank account details, billing addresses—and detailed transaction records, all handled securely through Stripe’s encrypted systems. We also gather technical and usage data, including your IP address, browser type, device identifiers, and interaction logs, which are obtained automatically through cookies and similar technologies to help us understand how the site is used and to improve its functionality.

How We Collect Information

We collect information in the following ways: through direct collection when you provide information by contacting us, filling out forms, or subscribing to our services; through automated collection using cookies, log files, and similar technologies when you visit our website; and from third-party sources, as we may receive information about you from our business partners and service providers in accordance with applicable law.

How We Use Your Information

We use the collected information for the following purposes: to provide and maintain our services, to notify you about changes to our services, to allow you to participate in interactive features of our website, to provide customer support, to gather analysis or valuable information to improve our services, to monitor the usage of our services, to detect, prevent and address technical issues, to fulfill any other purpose for which you provide it, and to send you marketing and promotional communications.

Sharing and Disclosure

We do not sell or rent your personal information. We share it only with trusted third-party partners who perform services on our behalf—most notably Stripe, which processes all card payments—under strict confidentiality obligations. Your data may also be disclosed when required by courts, regulators, or law-enforcement agencies, or when necessary to establish or defend our legal rights. Should Growth Lab undergo a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity, but it will remain subject to the protections outlined in this Policy.

Data Retention

We keep personal data only for as long as it is necessary to fulfil the purposes stated in this Privacy Policy, to comply with legal and accounting obligations, and to resolve potential disputes. Once those purposes are satisfied, we delete the data or irreversibly anonymise it, ensuring that it can no longer be linked to you.

Cookies

Cookies are small text files placed on your device to store preferences, remember log-in status, and compile aggregated statistics that help us improve site performance. You can accept or reject cookies through your browser settings, though disabling them may limit certain functionalities. For more detail, please consult our separate Cookie Policy.

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Websites

Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data to the UAE and process it there.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include: the right to access the personal information we hold about you, the right to request correction of inaccurate personal information, the right to request deletion of your personal information, the right to object to processing of your personal information, and the right to data portability. To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us via email at [email protected]. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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